Mandarin Oriental, Santiago | Hotel in Santiago

| 9.2 (1356 Reviews) |   Pet Friendly  16 Bathrooms  40 Guests
Santiago Hotel | Mandarin Oriental, Santiago

Hotel in Santiago

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available. Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District.

Mandarin Oriental, Santiago is located in Santiago.

This 308 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Guest Services, Air Conditioner, and several others. This is a 5 star rated property and has over 1356 reviews with the average score of 9.2 . Coming to Santiago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 308 Bedrooms Hotel if you want to learn more about this RBO place in Santiago. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Santiago in Santiago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Santiago”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Av Kennedy, 4601, Santiago, 756 0994, Chile

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Free parking
  • Parking garage
  • Electric vehicle charging station
Activities
  • Massage
  • Golf course (within 2 miles)
General
  • Hypoallergenic room available
  • Designated smoking area
  • Air conditioning
  • Pet friendly
  • Facilities for disabled guests
  • Heating
  • Family rooms
  • Smoke-free property
  • Soundproof rooms
  • Safe
  • Paid Wifi
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
Guest Services
  • Room service
  • Laundry
  • Baggage storage
  • Pet bowls
  • 24-hour front desk
  • Packed lunches
  • Airport shuttle
  • Suit press
  • Babysitting/Child services
  • Shuttle service
  • Pet basket
  • Dry cleaning
  • Concierge
  • Shuttle service (additional charge)
  • Currency exchange
  • Private check-in/out
  • Ironing service
  • Fax/Photocopying
  • Tour desk
  • Meeting/Banquet facilities
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Terrace
  • Outdoor pool (seasonal)
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV outside property
  • Key access
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
In order to offer better service and facilities, the property is currently renovating the spa, so the services are limited. we offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. we apologize for any inconvenience it may cause and thank you in advance for your understanding, please contact the property to clarify any questions that may arise.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.62
Location:
9.46
Staff:
9.39
Facilities:
9.34
Comfort:
9.55
Cleanliness:
9.54
Kathy
Oct 26, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: This is the best hotel I've experienced in South America. Ive stayed at the Ritz Carlton several times. You far exceeded this great brand.
Negative: Nothing
Summary: I will definitely return and certainly recommend your property
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe View King Room
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Carpeted, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Alarm clock

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Room King
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Carpeted, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Terrace Suite
Room Type: Suite
Room Size: 81 m2
1 King bed(s) Bed
Terrace Suite

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Bathtub, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony, Terrace

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Grand Terrace Suite
Room Type: Suite
Room Size: 144 m2
1 King bed(s) Bed
Grand Terrace Suite

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Additional bathroom, Shower, Walk-in shower, Shampoo, Towels, Body soap, Bathtub, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Kitchen

Dining table, Kitchenette

Outdoors

Outdoor furniture, Balcony, Terrace

Living Area

Sitting area, Dining area, Desk, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive King Suite
Room Type: Suite
Room Size: 81 m2
1 King bed(s) Bed
Executive King Suite

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Bathtub, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Sitting area, Desk, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Room Twin
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Carpeted, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Premier Suite King
Room Type: Suite
Room Size: 122 m2
1 Queen bed(s) Bed
Premier Suite King

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Additional bathroom, Shower, Walk-in shower, Shampoo, Towels, Body soap, Bathtub, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Kitchen

Dining table, Kitchenette

Living Area

Sitting area, Dining area, Desk, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Room King
Room Type: Triple
Room Size: 52 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Carpeted, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Deluxe Room Twin
Room Type: Twin
Room Size: 52 m2
2 Twin bed(s) Bed

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Carpeted, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

View

City view

Room Amenities

Feather pillow, Fold-up bed

Food & Drink

Bottle of water

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive Room King
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed
Executive Room King

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock

Food & Drink

Bottle of water

Room Amenities

Feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Executive Room Queen
Room Type: Double
Room Size: 52 m2
2 Queen bed(s) Bed
Executive Room Queen

Bathroom

Toilet paper, Hairdryer, Free toiletries, Guest bathroom, Slippers, Bathrobe, Bathtub or shower, Shower cap, Shower, Walk-in shower, Shampoo, Towels, Body soap, Conditioner, Private bathroom

General

Hardwood or parquet floors, Iron, Air conditioning, Carbon monoxide detector, Heating, Key card access, Soundproof, Ironing facilities, Smoke Alarm, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Garden view, Pool view

Bedroom

Wardrobe or closet, Alarm clock

Food & Drink

Bottle of water

Room Amenities

Feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Panoramic Suite
Room Type: Suite
Room Size: 141 m2
1 King bed(s) Bed

Bathroom

Bathtub, Walk-in shower

Living Area

Sitting area, Desk
Two-Bedroom Suite
Room Type: Suite
Room Size: 161 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Two-Bedroom Suite

Bathroom

Bathtub, Walk-in shower

Living Area

Sitting area, Desk

FAQ's

Is this Mandarin Oriental, Santiago pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Santiago?

Check-in time for Mandarin Oriental, Santiago starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Santiago have a swimming pool?

Yes, this Mandarin Oriental, Santiago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Santiago?

Best-rates for the Mandarin Oriental, Santiago starts from $242 per night with includes Internet, Accessibility, EV Charge Station, Fireplace/Heating, Guest Services, Air Conditioner, Parking, Pool, Wheelchair Accessible, Security/Safety, Business Services, Restaurant, Laundry, Designated Smoking Area, Balcony/Terrace, Bar, Child Friendly, Pet Friendly, View, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Entertainment, Breakfast with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Mandarin Oriental, Santiago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Santiago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Santiago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, the Mandarin Oriental, Santiago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Santiago are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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